Sales Compensation Tracking

SOLVE
Shred_XJ2
Member

I did a search and could not find anything pertaining to setting up tracking of sales compensation/commissions. I understand that as of this moment I am using the FREE CRM tool. But as I setup HubSpot CRM with designs to move us to HubSpot Sales once our existing license is expired, I want to setup our deals now to allow us to properly track and report commissionable metrics from the CRM each month. How are salespeople commissions tracked currently in the CRM?

1 Accepted solution

Accepted Solutions
arodwin
Solution
HubSpot Employee

Hi,

 

We don't offer this feature in our CRM or in our paid Sales tools.  I'll forward your recommendation to our Product Manager for CRM.

 

Regards,

Andrew Rodwin

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20 Replies 20
arodwin
Solution
HubSpot Employee

Hi,

 

We don't offer this feature in our CRM or in our paid Sales tools.  I'll forward your recommendation to our Product Manager for CRM.

 

Regards,

Andrew Rodwin

View solution in original post

pushpress_dan
Member

BUMP THIS PLS!  Super key.

roisinkirby
HubSpot Product Team

Hello @Shred_XJ2@pushpress_dan you can also search, vote and/or post this as a feature request on our ideas forum here: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

petersbret
Participant | Gold Partner

This is very important, especially if an organization is seeking to move off of another CRM (Salesforce, Sugar, etc.) and your current proposal integration partners (PandaDoc, Proposify) don't support this either so there's a big hole in the process of closing deals.  If organizations can't view deal data such as profit from a successful deal then salespeople can't be paid commission.  

 

Thanks! 

Bret Peters
Fig Leaf | www.figleaf.com

RayM
Member
I would like to know if this request was completed?
RSimpson
Member

Please do add this. Really important to a sales org.

 

ColbeyRyan
Member

This is still in high demand in 2021! Please escalate. 

dominicp
Participant

Hi ColbeyRyan,

 

I believe one challenge is that most commission structures have specific concepts (ex: tiers, rates, splits, quota, attainment, etc.). I am referring to all the terminology here: https://salescommissionsexplained.com/2021/02/15/sales-commission-key-terminology-and-definitions

 

My vote would be for HubSpot to enable recording commission amounts per payee per Deal. This should be easy to accomplish without being commission-specific software.

PamCotton
Community Manager

Hello @ColbeyRyan , 

I was able to find this post in the HubSpot Community Ideas forum. Upvoting here will alert our Product Team to the popularity of this request. Doing so will also auto-notify you if/when this functionality becomes available within HubSpot. You may read more about how that review process works here.

 

Thank you,

Pam

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zacharymosby
Participant

Hey, 

 

So I was able to add in a metric at the stage when the deal is closed to input the commission amount. 

 

I added this to deals properties. And made it one of the questions it asks me as I move the deal stage to won.

 

You then can add it to the table view of deal stages by adding that property's column. 

 

So I can track all of my upfront commission and longer term commission via these questions that are asked as the deal stage is won. 

 

So all I have to do is click the filter "deals won this month" and in the table view will be able to view all my commission for that month or time pierod selected. 

 

I hope that helps. It was super helpful to me to be able to keep track of that. 

 

--

 

Zachary Mosby

divyas
Member

Thanks for your response Zachary. I tried it and now using it to track commission. Quick question-how did you link it to trigger when the deal closed? Can't seem to figure out how to do that. 

Thanks a lot!

Divya

 

0 Upvotes
cesarmtz
Member

Hi there. To accomplish that I am assuming you have to have an enterprice account and make used of the calculation property. Is that right? or you jsut did it from the sales hub?

0 Upvotes
salescookie
Member

If you have a more complex commission plan (ex: with tiers, draws, caps, rollups, etc.), you may need a specialized solution. The solution we've developed (called Sales Cookie) integrates natively with HubSpot, so you can take full advantage of the HubSpot platform to handle your sales commissions.

RayM
Member

Awesome thanks,  I am looking at the website, and I think this can be a great solution. I am scheduling a call with you guys.

0 Upvotes
mathletetom
Member

You are looking for commission automation software and specifically something that can integrate with Hubspot.  I am biased because I work for Spiff, but there are many other options for automated commission tracking and payouts.

0 Upvotes
salescookie
Member

Here is the link to Sales Cookie. As mentioned previously, this includes native support for HubSpot in order to calculate sales commissions. Plug in your API key and it will sync users and deals.

0 Upvotes
PH1
Member

Hi guys, was able to do that with this app in the marketplace: https://ecosystem.hubspot.com/marketplace/apps/sales/sales-enablement/palettehq-235966

 

Hope this helps.

JonDFreeman
Participant

I'm looking for a tool that will allow our commissions model to be implemented inside of Hubspot. There are a lot of plugins but I'm not sure any will do what I'm looking to do. Does anyone know of a resource that would let me review a bunch side by side? Any suggestions would be appreciated. - Jon

0 Upvotes
TiphaineCuisset
Community Manager

Hi @JonDFreeman 

 

Thank you for reaching out. 

 

This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea and this Idea in our Ideas Forum regarding this. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. 

 

I could also find these integrations that could be of help. 

 

Have a lovely day,

Tiphaine


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0 Upvotes
dominicp
Participant

If it's just tracking, then custom fields on Deals would do the trick and you can even create custom report. Now if your commission structure requires cumulative / non-cumulative tiers, blended rates, commission splits, crediting rules, quota management, crediting rollups, etc. - then this is not going to be enough. When we built Sales Cookie, we asked ourselves if we could built all the logic within HubSpot and the answer was no. There are a lot of special features required to support most commission structures (even simple ones with a quota and a few attainment tiers).

0 Upvotes