*Retrospectively* remove CC'd emails

[torg]

Hi all,

Due to the 'prevent CC'd emails being imported' solution only just rolling out...

Is there a way to retrospectively fix this? What are the best filters to identify then remove contacts associated with a company that have, say, never replied to an email?

Thanks

[JessicaH]

Hi @torg,

Thanks for reaching out.

Currently, this is not a functionality of the tool. If you would like to see this implemented in the future, I would recommend sharing this idea in our ideas forum.

If you want to filter for specific contacts, these two resources might be a good starting point:

• https://knowledge.hubspot.com/lists/use-the-activity-filter-in-lists
• https://community.hubspot.com/t5/CRM/Filter-to-show-emails-opened-but-no-reply/td-p/36677

Take care!

Jess