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ltorres9
Participante

Retrieve deleted actions from a workflow

resolver

Today I accidentally deleted some created actions from a workflow, and I realized that it is not possible to recover them.. I have to include those actions again one by one. It would be great to be able to revert to an old version of the workflow or something similar so that you don't waste time re-including those actions.

1 Soluciones aceptada
Bryantworks
Solución
Asesor destacado | Partner nivel Diamond
Asesor destacado | Partner nivel Diamond

Retrieve deleted actions from a workflow

resolver

Hey @ltorres9

 

Good news, while you can't revert to the prior stage, you can view what was there!  Just head to "Changes" in the workflow and hover over a row in the table to view the revision and find the prior state of the workflow.

 

Bryantworks_0-1644253697251.png

 

Chris Bryant | Your Dedicated HubSpot Expert

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6 Respuestas 6
Bryantworks
Asesor destacado | Partner nivel Diamond
Asesor destacado | Partner nivel Diamond

Retrieve deleted actions from a workflow

resolver

Hey @ltorres9,

 

Unfortunately, I don't know a way to get that back.  

Chris Bryant | Your Dedicated HubSpot Expert
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Bryantworks
Solución
Asesor destacado | Partner nivel Diamond
Asesor destacado | Partner nivel Diamond

Retrieve deleted actions from a workflow

resolver

Hey @ltorres9

 

Good news, while you can't revert to the prior stage, you can view what was there!  Just head to "Changes" in the workflow and hover over a row in the table to view the revision and find the prior state of the workflow.

 

Bryantworks_0-1644253697251.png

 

Chris Bryant | Your Dedicated HubSpot Expert
ltorres9
Participante

Retrieve deleted actions from a workflow

resolver

Hi @Bryantworks, thank you so much for the solution! 🙌

ltorres9
Participante

Retrieve deleted actions from a workflow

resolver

Hi @Bryantworks,

 

Thanks for your reply!

 

yeah I know! But only it's possible to see the action and view revision, but not to retrieve those deleted actions, right? If I click on View revision or Expand, I can see the old actions but I can't get them back... Or do you know how to recover them somehow?

 

Thanks!

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Lucila-Andimol
Líder intelectual | Partner nivel Platinum
Líder intelectual | Partner nivel Platinum

Retrieve deleted actions from a workflow

resolver

Hi @ltorres9 hope you are doing great.

Unfortunately there is no magic button to re-set the deleted actions.

As @Bryantworks says, you can see the changes

and get to set them manually again on your workflow.

If you contact support team in HubSpot, they can help you restoring a previous version of your workflow, for you to use as a guide in rebuilding the active workflow.

>>In this idea they mention this<<

Hope this works for you.

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

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ltorres9
Participante

Retrieve deleted actions from a workflow

resolver

Hi @Lucila-Andimol, thanks for your reply!

 

Yeah I know! I know we can see the changes made in the workflow, but I just wanted to know if there was any way to recover an old version if actions were deleted.


Even so, thanks for your help!

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