CRM

KariAlder
Participant

Remove repeat from task in a sequence

SOLVE

Hello,

 

I've spent an hour or so trying to research and solve this issue myself, without success. The problem is that the task we set up as part of a sequence is marked as 'set to repeat.' This is not an option when setting up the task, nor is it an option in the notification defaults. We want to remove it so the user doesn't get an email everyday about it. Does anyone have any suggestions?Remove repeat from task in a sequence.jpg

1 Accepted solution
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Remove repeat from task in a sequence

SOLVE

Hi @KariAlder 

Hello, have you checked the sequence settings?

Usually tasks can be set as repetitive in a sequence.

The sequence has the option to continue or not depending on the completion of the task in question.

You can read more about repetitive tasks here.

If you don't have access to the sequence setup, you can ask a superadmin or a user with a paid sales seat.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

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2 Replies 2
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Remove repeat from task in a sequence

SOLVE

Hi @KariAlder 

Hello, have you checked the sequence settings?

Usually tasks can be set as repetitive in a sequence.

The sequence has the option to continue or not depending on the completion of the task in question.

You can read more about repetitive tasks here.

If you don't have access to the sequence setup, you can ask a superadmin or a user with a paid sales seat.

Hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
kennedyp
Community Manager
Community Manager

Remove repeat from task in a sequence

SOLVE

Hey @KariAlder! Thanks for your post. You are correct that sequences do not create repeating tasks. To prevent new recurring tasks from being created, edit an individual task in the series and clear the Set to repeat checkbox.

 

As for how it was created, the migration source does not lead me to believe the task was created by the Sequence but rather that it was migrated from another account or platform. 

 

Best, 
Kennedy


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