CRM

phtheref
Participante

Remove contact (with gdpr)

resolver

Hi!

What data is removed when I am removing contact (from our company or customer contact)?.

 

I'd like to see a situation when only contact has been removed but deals, memos etc stays after removing contact. Is this possible?

0 Avaliação positiva
1 Solução aceita
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Remove contact (with gdpr)

resolver

Hi @phtheref,

 

A GDPR delete, as explained here https://knowledge.hubspot.com/privacy-and-consent/how-do-i-perform-a-gdpr-delete-in-hubspot, will remove the contact record but not affect any associated records like companies, deals, tickets, or custom objects.

 

Whatever information is stored exclusively on the contact record (e.g. potentially notes) will be gone after deletion.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Exibir solução no post original

2 Respostas 2
Franci
Top colaborador(a) | Parceiro Diamante
Top colaborador(a) | Parceiro Diamante

Remove contact (with gdpr)

resolver
Hi there!Franci_0-1694781693108.png

 

We've just launched our new GDPR Deletion Notice Email App on the HubSpot Marketplace!
 
If you've had trouble customizing the deletion process for HubSpot contact records while staying compliant with GDPR rules, we've got you covered! Our app allows users to customize their email notifications when deleting contacts in HubSpot while maintaining GDPR compliance, and the best part? It won't cost you a penny!
 
Here are some cool features:
1. Easily delete contacts and fine-tune those deletion emails.
2. Add a handy CRM card in HubSpot to simplify contact deletion.
3. Send email notifications to contacts after deletion to stay GDPR-friendly.
4. Personalize those deletion emails by changing subject lines, senders, and branding.
5. Add your company logo and modify email content for a personal touch.
 
No more struggling with GDPR-related deletions – our app is user-friendly and completely free!
 
You can install it right away -> LINK
karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

Remove contact (with gdpr)

resolver

Hi @phtheref,

 

A GDPR delete, as explained here https://knowledge.hubspot.com/privacy-and-consent/how-do-i-perform-a-gdpr-delete-in-hubspot, will remove the contact record but not affect any associated records like companies, deals, tickets, or custom objects.

 

Whatever information is stored exclusively on the contact record (e.g. potentially notes) will be gone after deletion.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.