CRM

Melinda
Member

Recover deleted form

SOLVE

I deleted a form by accident instead of cloning it. Is there a way to recover it? 

0 Upvotes
2 Accepted solutions
Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Recover deleted form

SOLVE

Hey @Melinda,

 

Unfortunately, this isn't currently possible.  A few other things to note with deleted forms:

Before deleting a HubSpot form, take note of the following implications:

  • The form will no longer load on any live external pages.
  • The form will not be available for use in lists, workflows, and reports.
  • Previous submission data cannot be exported, but will remain in the relevant contact records.
  • New submissions to a deleted form using the HubSpot's Forms API will not be accepted.
Chris Bryant | Your Dedicated HubSpot Expert

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isabellweiss
Solution
Contributor

Recover deleted form

SOLVE

Hi @GeorgeMat unfortunately this is still not possible at the moment. The best practice would be to not delete the forms. Instead you can create a forms folder "Archive" and move your old forms to this folder. Additionally you can change the internal name to something like "Do not use". If you accidentally delete a form then the HubSpot support might be able to restore the form for you, this was the case when I accidentally deleted a form. 🙂 

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7 Replies 7
davefaloon
Member

Recover deleted form

SOLVE

I accidently deleted an important form today; a significant form. I was trying to bulk delete spam entries. The ability to recover a form would be significant help in this instance.

0 Upvotes
himanshurauthan
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Recover deleted form

SOLVE

Hi @davefaloon
Unfortunately, this isn't currently possible.

 

Best regards!

Digital Marketing & Inbound Expert In Growth Hacking Technology
0 Upvotes
isabellweiss
Solution
Contributor

Recover deleted form

SOLVE

Hi @GeorgeMat unfortunately this is still not possible at the moment. The best practice would be to not delete the forms. Instead you can create a forms folder "Archive" and move your old forms to this folder. Additionally you can change the internal name to something like "Do not use". If you accidentally delete a form then the HubSpot support might be able to restore the form for you, this was the case when I accidentally deleted a form. 🙂 

Bryantworks
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Recover deleted form

SOLVE

Hey @Melinda,

 

Unfortunately, this isn't currently possible.  A few other things to note with deleted forms:

Before deleting a HubSpot form, take note of the following implications:

  • The form will no longer load on any live external pages.
  • The form will not be available for use in lists, workflows, and reports.
  • Previous submission data cannot be exported, but will remain in the relevant contact records.
  • New submissions to a deleted form using the HubSpot's Forms API will not be accepted.
Chris Bryant | Your Dedicated HubSpot Expert
GeorgeMat
Participant

Recover deleted form

SOLVE

Hello, @Bryantworks 

Still not possible?

FloGruetzner
Participant

Recover deleted form

SOLVE

Actually it is possible, just not in the UI and needs a bit of tech-know-how and the ID of the deleted form.
You can do a GET API request via Postman to the respective endpoint and just need to add "archived=true" in the request URL:

https://api.hubapi.com/marketing/v3/forms/{form_id}?hapikey={your_api_key}&archived=true


The response body will give you the complete form definition. This you just need to copy/paste into a PUT request to create a new form, add name and createdAt to the body and you'll have a copy of it in your UI.
You still need to replace every form ID / embed code of the old form, but at least you don't have to recreate everything, especially for more complex forms.

DianaGomez
Community Manager
Community Manager

Recover deleted form

SOLVE

Hi @FloGruetzner hope you are doing well!

 

Thanks or sharing 🙂

 

Best, 

Diana


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0 Upvotes