Record ID not recognized on import

[RSaillant]

Hi there,

As you can see on the following screenshot, I'm trying to make an import to bulk change some contacts, but the Record ID is not recognized:

I don't understand how it's possible, since I called the column "Record ID" as it is asked in the documentation: https://knowledge.hubspot.com/crm-setup/deduplication-of-contacts-companies-deals-tickets

Thanks,

[MHermosa]

Question: Is it possible to reset the record id number to start at single digits as opposed to 7 digits?

[karstenkoehler · Accepted solution]

Hi @RSaillant,

You should be able to map the Record ID unter the Import as > Contact properties dropdown. It's the second option in the first dropdown of your screenshot.

Best regards!

[RSaillant]

As simple as that! Thanks Karsten.