CRM

ferotis
Participant

Propertie's description tag remains after filling the info

Hello HubSpot Community

 

I'm having troubles with propertie's descriptions when, for example, I'm moving a Deal or a Ticket into a new stage and there's some pre-required fields. What happens is that they remain visible, so it is unconfortable if you want to see the rest of the previous properties you've filled out. This is only happening with properties "Choosing option" type.

 

here you have an example of the issue:

 

Screenshot 2022-07-29 145022.png

0 Upvotes
2 Replies 2
kvonloesecke
Community Manager
Community Manager

Propertie's description tag remains after filling the info

Hi @ferotis,

 

Thanks for reaching out and for reporting this behavior!

 

I wanted to ask a few clarifying questions in order to look into this for you:

1) Can you clarify which HubSpot property field type corresponds with the choosing option type? Is this a dropdown select or radio select field type? 

2) Can you provide a screenshot of one of the affected properties and their field type?

3) Can your colleagues reproduce this behavior in their portals?

 

Thank you!

 

Best,

Kristen


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ferotis
Participant

Propertie's description tag remains after filling the info

Thanks for reaching

 

1) in the attached photo you can see some of the properties. but, this is a problem with all the properties

2) I already attached the photo

3) Yes, this is happening to all

 

0 Upvotes