CRM

CMorisco
Member

Problems in archive/deleting properties

SOLVE

Dear all,

 

I would like to archive/delete some properties, but when I try to cliclk on the "archive" button, Hubspot says "You can't archive this property because it's being used".

CMorisco_0-1665393518910.png

In this specifc case the property is used in 32 cases.

In order to be albe to archive/delete it, should I go in the 32 records to cancel the attribution? Is there something that I can do in an automatic/comprehensive way?

And if I should go data by data, how can I find the right 32 data entries? Tehre is no active link to the data as you can see from the uìimage below

CMorisco_1-1665393641838.png

 

Thank you if you can help me!

 

Cinzia

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Problems in archive/deleting properties

SOLVE

Hi @CMorisco,

 

The notice is referring to the "Required In (1)" section in your screenshot. Expand it and remove the property from wherever it's used – probably the contact create form.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Problems in archive/deleting properties

SOLVE

Hi @CMorisco,

 

The notice is referring to the "Required In (1)" section in your screenshot. Expand it and remove the property from wherever it's used – probably the contact create form.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

CMorisco
Member

Problems in archive/deleting properties

SOLVE

It worked, thank you so much!

0 Upvotes