Problem with Repeat buyers list

[Bisu07]

Hi everyone,

I'm a newbie who started to use HubSpot for 2 weeks. I created a list to count Repeat buyers. The filter to make this list is: Total number of Orders is greater than or equal to 2. But the result was wrong. The number of people on the list is greater than in reality.

The problem is Hubspot system counted abandoned carts and assumed it as "Order"

This customer made a purchase and abandoned one

Can anyone tell me how to choose the right filter or create a Repeat buyers list?

Thank you so much!

[JessicaH]

Hi @Bisu07,

Thanks for reaching out. These articles might be a good starting point for you in order to determine your list criteria:

•  Determine your list criteria
• Use Activity filters in lists and custom reports
• HubSpot's default contact properties

Take care!

Jess