CRM

ojobson
Top Contributor

Possible Bug in Lists - "add to static list" unavailable on last tab

SOLVE

Morning

If I select all of a page or tab in a list I can use the list menu to "add to static list".

 

If you do this on the last tab of the list view, then you cannot - the option is greyed out.

 

This seems inconsistent and, maybe a bug? I hypothesise that it is possibly an unintended consequence of trying to prevent the combination of the "select all on page" checkbox and the "select all contacts in list" options from being used to add all contacts in a list to a static list. (I make an assumption here that greying out the "add to static list" option is the designed behaviour when all the contacts in a list are selected).

 

Option available on first tab (and all but the last tab):

first tab.png

 

Option not available on last tab:

last tab.png

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Possible Bug in Lists - "add to static list" unavailable on last tab

SOLVE

Hi @ojobson,

 

I have experienced this before, too. Unfortunately, HubSpot technical support was never able to resolve this.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Possible Bug in Lists - "add to static list" unavailable on last tab

SOLVE

Hi @ojobson,

 

I have experienced this before, too. Unfortunately, HubSpot technical support was never able to resolve this.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
ojobson
Top Contributor

Possible Bug in Lists - "add to static list" unavailable on last tab

SOLVE

Ok - thanks Karsten. I'll close it there then and hopefully it is resolved in the future!

0 Upvotes