Pop up.form not appearing on website

[Merlynhs]

I have created a pop up post on our website to display after 50% scroll to capture the users email address. However, the popup never actually appears on the website.

Do I need to do anything on the website end to enable this? It's a Wordpress integrated website using the Elementor theme. The website I am expecting to see the pop up on is www.housekeeper.host.

Thanks.

[Lucila-Andimol · Accepted solution]

Hi @Merlynhs 

in order to see any CTA/pop form in your website

you need to have the tracking code install in all your pages.

Here are 2 articles that you can follow

How to install the tracking code 

How to know if the Tracking code is working

hope this helps

[A_Lowerson · Accepted solution]

Hi @Merlynhs 

I note you are using Elementor - first check that you have either

a) the plugin enabled https://elementor.com/help/hubspot-elementor-integration/

b) manually installed tracking code on your site Install tracking code 

Also, on your popup, you are best specifying exactly where you want it to appear - so in the pop-up settings if you want it to show on your homepage, set the options to 

[Lucila-Andimol · Accepted solution]

Hi @Merlynhs 

in order to see any CTA/pop form in your website

you need to have the tracking code install in all your pages.

Here are 2 articles that you can follow

How to install the tracking code 

How to know if the Tracking code is working

hope this helps