Personas

[CMehta]

I created three personas using the Make My Persona tool, but they haven't come through to my account. All advice online suggests following the below link, but they are not there. 

https://knowledge.hubspot.com/contacts/create-and-edit-personas

I am sure there used to be a way to go back into them within the Make My Persona tool (I created the first two about a year ago, whereas the latest was yesterday).

Any other ideas to retrieve them would be greatly appreciated!

[danmoyle]

@CMehta from what I can tell (I've only buit Personas in my HubSpot portal, not through the free tool), you can export your persona, but since it's not connected to your portal you'll have to go into the Persona property in HubSpot and copy/paste what you've written for each persona. 

Unless I'm missing something, that's going to be your path. Which hopefully shouldn't take long. Good luck! 

[CMehta]

Thank you for this.