Parent/Child relationships, Company property: Child companies missing

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New Contributor

There is a company property called Parent company. Wouldn't it be good to have another proprty that works the other way around, a Child companies?

 

 

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HubSpot Employee

Hello @SebastianK,

 

Thank you for your question.  I can certainly understand why you'd like to see a "Child Company" property.  It would probably work if parent child relationships were 1:1, but it isn't scalable due to   Parent Child relationships in Hubspot being 1:10,000.  A child company can only have one parent, but a parent company can have 10,000 associated child companies.  A single property that contains 10,000 values isn't very usable or practical.  Instead, there is a property called "Number of Child Companies" and there is also a widget on all company records that displays the Parent Child Relationship associated with the company.  

Screen Shot 2017-03-31 at 8.38.20 AM.png

 

I hope this helps!

Brett

8 Replies 8
HubSpot Employee

Hello @SebastianK,

 

Thank you for your question.  I can certainly understand why you'd like to see a "Child Company" property.  It would probably work if parent child relationships were 1:1, but it isn't scalable due to   Parent Child relationships in Hubspot being 1:10,000.  A child company can only have one parent, but a parent company can have 10,000 associated child companies.  A single property that contains 10,000 values isn't very usable or practical.  Instead, there is a property called "Number of Child Companies" and there is also a widget on all company records that displays the Parent Child Relationship associated with the company.  

Screen Shot 2017-03-31 at 8.38.20 AM.png

 

I hope this helps!

Brett

New Contributor

Hello, I've been trying to select "add child company" per the instructions listed above but the child company isn't loading/registering into my hubspot database.  Can you please help?

New Contributor

Hi.

What happens when you click the button "Add child company"?

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New Contributor

Hey Sebastian,

 

Thanks for getting back with me.  I enter in a URL for the "add child company" prompt - I receive the message that "no company is found" (even though it's the correct URL), then I click "done" as I would if I'm loading any company into the database, the pop up goes away and the child company isn't located under the left-side widget and it's not searchable within the search bar up top.

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New Contributor

This Parent/Child feature is kind of useless the way it was designed and implemented - This is the main reason

 

Is there any data transfer between parent and child companies?
No. Right now, all associated contacts and deals, as well as all activities logged on the company records, will remain on the company record. There is no data sync between parent and child companies and no data will roll up to the parent company.

 

Whats the point of creating this relationship if no data flows down or up?????

 

Scratching my head here

Highlighted
Regular Contributor

I agree. I would LOVE, LOVE, LOVE to see data transfer between parent and child companies. This would solve so many sync issues we have between SFDC and HS.

 

We have parent and child relationships in SFDC, but it doesn't translate into HS, thus limiting what data we can sync and the amount of personalization tokens we can use. 

Occasional Contributor

Yes, agreed that the data should flow up from child to parent for a single global view of all activity / contacts / etc on that larger parent account.

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Occasional Contributor

Insightly CRM handles this REALLY well.

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