PLEASE reactivate my Free CRM

cbickers · ‎may 15, 2023

I want access to my hubspot free crm. I was kicked out and NO one will help me get access.

I filled out this form on May 2nd. https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account#login-form

Jen G was unhelpful and just told me to reach out to technical support when she knew that I couldn't get through the phone line because I'm a "free user". She then never responded ot my emails.

kvlschaefer · ‎may 15, 2023

Hi @cbickers,

Thank you for reaching out to the Community.

I'm sorry for any data or business impact this has caused.

We are currently looking into this matter and will update this post when we have news.

Thank you,

Kristen

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cbickers · ‎may 16, 2023

Hi Kristen - I received a response from Joey - I believe a support specialist. He was able to reactivate my account. You can mark this thread as closed. Thank you.

kvlschaefer · ‎may 16, 2023

Hi @cbickers,

Thank you for the update!

Glad to hear that Joey (he's a support specialist) was able to help you resolve this 🙂

Have a great day,

Kristen

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Join regional conversations by changing your language settings !

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