Other users can't see tracked emails

mcesena
Member

The members of our team can't see the other users' tracked email activity. I can see my own, but not other team members' (and I'm a super admin). They also can't see mine. Any ideas?

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2 Replies 2
mcesena
Member

The members of our team can't see the other users' tracked email activity. I can see my own, but not other team members' (and I'm a super admin). They also can't see mine. Any ideas?

0 Upvotes
jennysowyrda
Community Manager

@mcesena are you referring to the notification stream or the contact's timeline? You will not be able to see another user's notification stream, however you should be able to see the tracked emails on the timelines. 

 

Thank you,

Jenny

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