Order in which Tickets appear in Association Cards

[DNorden]

Is there a way to manage the order in which Ticket & Deal associations appear within an association card of the Contact and Company records?

It would be nice to be able to order the way that they appear in the association card by Ticket Status and Deal Stage. It would also be nice to be able to hide any closed ticket or deal from the Contact and Company records completely (if we choose to) and allow those to show up only in the filtered Ticket or Deal view when you click the “veiw associated ticket or deal”.

[karstenkoehler · Accepted solution]

Hi @DNorden,

There currently isn't but other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Order-of-associations-within-record/idi-p/448299

I'd recommend upvoting and commenting. The product team reviews these requests based on their popularity.

You can also help others find the request more easily (and drive traction) by accepting my reply as a solution. I'd appreciate it, too!

Have a great day!