Number property - ensuring consistent form submissions
SOLVE
Hi all,
What can be the reason for form submissions to contain comma and decimal separators in a number property even though the set up for the property is the following:
unformattednumber + limit of number of decimal places to 0.
Context: we would like to ask for people to submit only absolute (full) numbers like, 5100000 (for 5.1 million)
Number property - ensuring consistent form submissions
SOLVE
I have had the same problem. I have fields where I want to capture only whole numbers without having to make it a drop down. I tried changing my Number field to unformatted but people can still type a decimal in the forms.
decimals still allowed in form submission0 decimal places allowedNumber field set to Unformatted Number
When I spoke to Hubspot support, they pointed me to this help article which explains that validation rules do not work for data submitted via form submission, which answers why this does not work, but sadly does not solve my problem. Set validation rules for a property (hubspot.com)
I don't want people to put decimals that's why I restricted it in the property settings but through Forms they still can, and this is my problem. When I go to these submitted properties in Contacts/Companies, the decimal points are still there even though the number should be unformatted and with no decimals.