Hello,
I'm facing a situation where I cannot see notes from one of my colleagues in tickets. I can see a note was added, but if they do not tag me in the note, the note is not visible to me when I open the ticket.
Is this an authorization issue?
Thanks,
Jessica
1 Solution acceptée
Hello @JZygoski,
That depends on your note permissions:
Can you have an admin check? https://knowledge.hubspot.com/user-management/manage-user-permissions
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Hello @JZygoski,
That depends on your note permissions:
Can you have an admin check? https://knowledge.hubspot.com/user-management/manage-user-permissions
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
