Not showing "Folders" anymore in the new HubSpot version when you are in the Marketing Emails area
SOLVE
Hello, I had the same problem as you. I then wrote to the support team. They told me that the Tab folder will no longer exist in the future and will therefore no longer be available for your hubs. They recommend working with views.
Not showing "Folders" anymore in the new HubSpot version when you are in the Marketing Emails area
SOLVE
Hello, I had the same problem as you. I then wrote to the support team. They told me that the Tab folder will no longer exist in the future and will therefore no longer be available for your hubs. They recommend working with views.
Not showing "Folders" anymore in the new HubSpot version when you are in the Marketing Emails area
SOLVE
Yes, that is what I am referring to. However, I can't see it on my end, this account is not on an enterprise plan do the folders only show up on an enterprise plan? I am asking this because my other HS Accounts on Enterprise can see that folder.
I can see email folders on Starter, Pro and Ent tier accounts, have you checked with support? What subscription tier do you have? Maybe this is not available with a free subscription?
Cheers
Frank
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Not showing "Folders" anymore in the new HubSpot version when you are in the Marketing Emails area
SOLVE
I am currently using Marketing Hub Starter and Sales Hub Pro. I've already inquired about this with support, and they directed me to submit the idea here. Perhaps I'll just wait until the full beta is over, or maybe it will become visible when the new version is finally launched.
Not showing "Folders" anymore in the new HubSpot version when you are in the Marketing Emails area
SOLVE
Hmm, but this is HS Support making it someone else's problem.
They should know if and for which subscription tiers this is available, there seem to a be lot of cases where things get passed to the HS Community - getting the impression even HubSpot SUpport can't keep up with the pace of changes currently happening...
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