CRM

hannas
Participante

Not overwritting properties when importing contacts

resolver

When I import new contacts in Hubspot, I would like the old properties not to be overwritten by new one.

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1 Soluciones aceptada
karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Not overwritting properties when importing contacts

resolver

Hi @hannas,

 

It's been a while since you posted this but I wanted to share an update: This is now possible! During the mapping step of the import process, you should see the option to not overwrite existing values:

 

karstenkoehler_0-1623158410159.png

 

If this answers your original question, you can help the community by marking this post as a solution.

 

Cheers!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Not overwritting properties when importing contacts

resolver

Hi @hannas,

 

It's been a while since you posted this but I wanted to share an update: This is now possible! During the mapping step of the import process, you should see the option to not overwrite existing values:

 

karstenkoehler_0-1623158410159.png

 

If this answers your original question, you can help the community by marking this post as a solution.

 

Cheers!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

hannas
Participante

Not overwritting properties when importing contacts

resolver

Hello Tiphaine,

Thank you for anwsering me.

Somehow, I might have put it in the wrong category, as it's a feature request and not a question (I know it's not possible in Hubspot, but it is in Pardot) 🙂 Where would be the right place to post it?

Thank you,

Hanna

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TiphaineCuisset
Administrador de la comunidad
Administrador de la comunidad

Not overwritting properties when importing contacts

resolver

Hi  @hannas 

 

You can submit the idea in our Ideas forum here!

 

Hope that helps.
Have a lovely day,
Tiphaine.


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TiphaineCuisset
Administrador de la comunidad
Administrador de la comunidad

Not overwritting properties when importing contacts

resolver

Hi @hannas 

 

Thank you for reaching out. Your import file will deduplicate contacts based on the email address (or the Contact ID if you're using that). In that case, cells with values in the excel will update the existing values of this contact. The only way to not have that would be to create duplicates records or to leave the cells blank. 

 

I want to share the following resources with you for more information and specifics

Import | Frequently Asked Questions

Import records or notes

 

If you want to add values to existing checkbox properties values, I want to share with you this resource:

Import data to checkbox properties

 

Hope that helps.
Have a lovely day,
Tiphaine.


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Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

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