Mar 30, 20202:43 AM - edited Mar 30, 20202:44 AM
Member
Not able to receive notifications on my mobile despite setting up user and mobile notifications
I have set up my user notifications and mobile notifications to follow a deal but you still aren't recieving any type of notification when an action is taken for my own deal or when the deal changes stages. When my team member creates a deal, I am not notified too. Help is much much appreciated 🙂
Welcome to the Community! Thank you for all the information you shared!
Based on the information you shared, I was able to reproduce this scenario and have found the following.
1. For Mobile app notifications related to deals, the current functionality only allows a user to be notified in deals that they have been mentioned in.
2. If you would like to receive additional notifications, I did want to share the notification settings available through email, as well as what is available for desktop notifications.
Additionally, I wanted to share two articles that explain more about the mobile app and the user notifications.