NonHS Forms on website(s) are automatically creating Contacts - How to stop?

[kallico]

I have my Hubspot Tracking Code installed on GTM for multiple sites/landing pages which use nonHubspot forms...

The Tracking Code is somehow "scraping" the data from the forms and automatically creating Contacts in Hubspot.

How do I turn that function off?

I do not want Hubspot to automatically create Contacts from scraped data... I only want to create Contacts from select forms.

[TiphaineCuisset · Accepted solution]

Hi @kallico 

Thank you for reaching out, and welcome in the Community! 

This is probably because you are using our Non HubSpot Forms tool. You can toggle that off in Settings > Marketing > Forms > Non HubSpot Forms. You have more information on this in the following article: 

Use Non HubSpot Forms 

This is a all-or-nothing tool. You cannot select some external forms but not the others. If this is something you really want to do, I'd advise to use our Forms API. 

Hope that helps.
Have a lovely day,
Tiphaine.

[kallico]

Thank you Tiphaine, exactly what I needed!