No Longer Getting Email Notifications

[LindsayPolyak]

Hubspot stopped sending me email notifications regarding contacts I own, deals, etc. I have not gotten any notifications after 2/1/2021 and don't know why. I'm using the free version of Hubspot and I have all the notification settings turned on. 

[webdew]

Hi @LindsayPolyak ,

Sometimes this type of issue can be resolved by resttings the notifiacyions settings. Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

[karstenkoehler · Accepted solution]

Hi @LindsayPolyak,

Some users solved this by disabling all notifications before enabling them again. Could you check that?

There are also some more tips for troubleshooting in this knowledgebase article: https://knowledge.hubspot.com/email/not-receiving-hubspot-system-or-notification-emails

Best regards!