New problem with Export files

[Capstone1]

I'm having problems with exports. Some of my company descriptions have blank lines for readability. The export has always, until August 27, 2020, ignored these and produced proper CSV and Excel, Now it is keeping the blank line and creating non-standard CSV. Anyone else noticing this?

[johnelmer]

There is now an app in the HubSpot App Marketplace called Ultimate Data Export for HubSpot. You can export the following data tables and their associations directly to Microsoft Excel:

• Contacts
• Web Analytics
• Companies
• Deals
• Deal History
• Owners
• Campaigns
• Engagements
• Emails
• Products
• Tickets
• Forms
• and more related subdata such as Pipelines and Associations.

Please mark this as a solution if it helps address your needs.

John

[JessicaH]

Hi @Capstone1,

Do you mind sharing more about your current set up and what your end goal is? 

The more information, screenshots and examples you can provide the better the Community can assist!

Take care!

Jess

[Capstone1]

Jessica,

It should be of cncern to HubSpot support, and development, that the export function is not producing standard CSV or even XLS files. This is new. I've done many exports. This problem is new.

Sandy

[JessicaH]

Hi @Capstone1,

Investigating this further would require more specific examples and screenshots so we can try and reproduce the behaviour on our end.

Could you please provide examples and screenshots?

What did you export? From where in your account did you export it?Does this only happen for certain exports or for all of them?

Does this behaviour also occur for other team members? 

Thanks,

Jess

[Capstone1]

No responses. One query asking for more details.

Hard to believe we are the only ones seeing this issue.

Sandy