CRM

NTukic
Member

New filters in beta version for contacts not optimal

SOLVE

I am really struggling to understand why the filters have changed now in the beta version. I have multiple contacts where I need to be able to filter the last activity date by selecting is unknown. The filters do not have that option anymore, now it is just today, tomorrow, last month, and so on.... this is very frustrating. Can something be done to revert this or can you advise of another way I can filter to get the data I need? 

2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

New filters in beta version for contacts not optimal

SOLVE

Hi @NTukic,

 

Are you referring to the right sidebar advanced filters on contact index pages, company index pages etc?

 

karstenkoehler_0-1713509524487.png

 

If so, the "unknown" filter is still available through the first dropdown:

 

karstenkoehler_1-1713509553039.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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NTukic
Solution
Member

New filters in beta version for contacts not optimal

SOLVE

@Lucila-Andimol and @karstenkoehler For some reason when trying this last week there was no arrow next to "is" so I could not filter to get to the unknown portion, may have been a glitch. Tried it again today and it is working now. Thanks for the replies. 

View solution in original post

3 Replies 3
NTukic
Solution
Member

New filters in beta version for contacts not optimal

SOLVE

@Lucila-Andimol and @karstenkoehler For some reason when trying this last week there was no arrow next to "is" so I could not filter to get to the unknown portion, may have been a glitch. Tried it again today and it is working now. Thanks for the replies. 

Lucila-Andimol
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

New filters in beta version for contacts not optimal

SOLVE

@NTukic 

you need to click on the IS

the option is in there nowScreenshot 2024-04-19 at 17.55.15.png

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

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0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

New filters in beta version for contacts not optimal

SOLVE

Hi @NTukic,

 

Are you referring to the right sidebar advanced filters on contact index pages, company index pages etc?

 

karstenkoehler_0-1713509524487.png

 

If so, the "unknown" filter is still available through the first dropdown:

 

karstenkoehler_1-1713509553039.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.