New Layout Complaints Ignored

jimh
Member

I have seen many posts from users stating that the new layout is counterproductive and cluttered. One thing I have not seen is a response from Hubspot...is the plan to ignore the opinions of the users who use Hubspot? Can anyone explain how this "new and improved"  layout is supposed to be better????

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MFrankJohnson
Thought Leader

HubSpot 2019 UI: Flexible 3-Column LayoutHubSpot 2019 UI: Flexible 3-Column Layout

 

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jimh
Member

Thank you for your reply, it is much appreciated that you took the time to respond. My thought is why change something that didn't require this process to replace it with a solution that requires the process to make the screen less cluttered? 

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Sophie_Higgs
HubSpot Product Team

Hi Jim,

I just posted a comment about the new design here: https://community.hubspot.com/t5/CRM/new-layout-is-too-busy/m-p/270775/highlight/false#M114249

 

I'd love to jump on a call with you to chat through your frustrations with the new design. Please let me know if you're willing and I'll send on a meetings link. 

 

Best,

- Sophie