NetSuite Opportunity Integration - Custom Form

[MDiaz705]

Hi all,

I am working through the integration between NetSuite Opps and HubSpot Deals. For one deal I was able to integrate from HubSpot into NetSuite, I notice it created the Opportunity in NetSuite using the "Standard Opportunity" form and not one of our custom forms.

Using the standard HubSpot/NetSuite integration, is there a way to specify which form is used when the integration occurs?

[DianaGomez]

Hi @MDiaz705,

I noticed that there's already an internal ticket open with our team for this topic. To avoid duplicating efforts, I kindly ask you to continue your interactions with them. If you have more questions regarding this topic, you can address them with the team on the same ticket. 

Thank you!

Diana

[MDiaz705]

@DianaGomez , Can you show me what ticket is open? I viewed my support inbox and I do not have any tickets open.

[DianaGomez]

Hi @MDiaz705,

Sure thing, I'll send you the information and a screenshot via DM.

Best,

Diana

[PamCotton]

Hey @MDiaz705, thank you for posting in our Community!

With the standard HubSpot/NetSuite integration, the integration typically uses the default "Standard Opportunity" form. 

To use a custom form, you may need to adjust the integration settings or customize the integration using NetSuite's Suite Script or HubSpot's API to map the custom form during data sync. More information here.

Kindly,

Pam

[MDiaz705]

Hi @PamCotton ,

Thanks for the insight. Any guidance on what integration settings would help with altering the selected form?