Need Help: Email Tracking

[ac11]

Under Contact- Emails, when i send an email, whether from HubSpot or from Outlook directly, it will log and track the email perfectly. But my co worker cannot see any emails under her login.  Where in permissions or settings do we fix this so the company can see any emails that were sent to a customer? Whether I sent an email or any another employee sent an email to the contact. 

Thanks 

 

[karstenkoehler · Accepted solution]

Hi @ac11,

It looks like this user is missing the below permission: https://knowledge.hubspot.com/user-management/manage-user-permissions

Best regards!