Need Feature to Archive Inactive ContactsSOLVE
Apr 3, 2018 11:40 AM - edited Apr 3, 2018 11:41 AM
There is no archive option for contacts at this time. If we would like to clean our database, the only two options are to opt out or remove the contact from the portal.
Hubspot users would greatly appreciate the addition of a contact archive for invalid or inactive contacts. Our industry is highly mobile, people tend to change positions quite frequently and we need a way to keep the contact history while making sure that our email list is clean.
Let Hubspot know what you think in the comments below!
Solved! Go to Solution.
Apr 3, 2018 11:54 AM
I'm not sure if you've seen these or not, but they may be helpful:
Good idea. Keep sharing!
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HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer
Sep 7, 2020 8:24 PM
I knew I'd read about this recently - and there is a tool to flag your contacts so they don't count when you get your next HubSpot renewal. It's not quite an archive because they're all still in your account - so you could argue it's better than an archive. See https://www.hubspot.com/marketing-contacts/anz
According to the article, you can have up to 1 million contacts 'for free' - and only pay for those you market to.
And on further reading... https://knowledge.hubspot.com/contacts/set-contacts-as-marketing the small print says "Please note: this functionality is currently available on a limited basis for test users in the ANZ region." So either the document is out of date - or anyone who needs this functionality needs to move to New Zealand 😉