My data is getting erased everytime

[skanashetti]

Hi Team,

Its been observed couple of time that data which is uploaded is getting erased. I raised this issue last ti e as well tried restoring with Head admin but no use. pls check

[MiaSrebrnjak]

Hi @skanashetti ,

Welcome to the Community! 

If you have been uploading contacts, companies, deals or tickets into your account, please check the following: 

• If you're using multiple HubSpot accounts, please make sure you're logged into the right account. 
• Is there a saved filter that only shows selected data?
• Have you got permissions to view all data in the CRM? 
• Are there any other systems or integrations that could have the power to delete the data?
• You can also check if the data has been deleted by a different user. Here's an instruction how to restore deleted data in the CRM. 

If this doesn't help, can you tell us which data you've uploaded and which steps you've taken? 

Thank you!

Cheers,

Mia