CRM

NaomiZ
Miembro

Multiple Hubspot Submission Forms are coming in one top of other Submissions

resolver

For our sales team, we get Hubspot Submission Forms through our emails. Sometimes, multiple submission forms will show up in an email when they should be coming through in separate ones. I have even seen where a form came through in its own email but then I see that same form show up in another email that contains other forms. I want to be pointed in the direction of maybe where the problem is steming from in our Hubspot. Is it part of the automation we set up for this submission forms?

 

 

0 Me gusta
1 Soluciones aceptada
karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Multiple Hubspot Submission Forms are coming in one top of other Submissions

resolver

Hi @NaomiZ,

 

In the options tab of the form editor, there is a setting "Always create contact for new email address". Enable it and the issue will stop 🙂

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Ver la solución en mensaje original publicado

2 Respuestas 2
karstenkoehler
Solución
Miembro del salón de la fama | Partner
Miembro del salón de la fama | Partner

Multiple Hubspot Submission Forms are coming in one top of other Submissions

resolver

Hi @NaomiZ,

 

In the options tab of the form editor, there is a setting "Always create contact for new email address". Enable it and the issue will stop 🙂

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Pyegon
Participante

Multiple Hubspot Submission Forms are coming in one top of other Submissions

resolver

Commendable work 

0 Me gusta