CRM

nib16
Membre

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

I created a multiple checkboxes field, where we're allowing folks to select any of the events for the day. The logic works for the options individually. But when "Free Skate" and "VIP Dinner + Game" are selected, neither option shows up. Is there more logic I need to add to the form? A setting I need to turn on? Or is this not possible? 

 

Thanks! 

 

Screenshot 2025-01-29 at 11.34.15.pngScreenshot 2025-01-29 at 11.40.14.pngScreenshot 2025-01-29 at 11.40.21.pngScreenshot 2025-01-29 at 11.40.32.png

0 Votes
1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

@nib16 spotted the issue. You set the rule to "is equal to". When you set it to "contains any of", all should be good.

 

karstenkoehler_0-1738173677424.png

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Voir la solution dans l'envoi d'origine

5 Réponses
karstenkoehler
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

Hi @nib16,

 

In the form editor, have you pushed your edits live by clicking the orange button n the top right corner?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Votes
karstenkoehler
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

Hi @nib16,

 

In the form editor, have you pushed your edits live by clicking the orange button in the top right corner?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Votes
nib16
Membre

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

Hi @karstenkoehler — Yes, I did. We published the page the form is on as well to see if the backend environment wasn't syncing correctly, and the form on the live page acts the same way as the last screenshot image in my original post. 

0 Votes
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

@nib16 spotted the issue. You set the rule to "is equal to". When you set it to "contains any of", all should be good.

 

karstenkoehler_0-1738173677424.png

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

nib16
Membre

Multiple Checkboxes Form Logic Not Appearing for Multiple Selections

Résolue

Perfect, just changed it and all works! Thank you so much! 

0 Votes