Mobile phone number not clickable in association card
SOLVEHi,
I want to display the Hubspot field 'Mobile phone number' in the contact association card, but the mobile phone number isn't click-to-dial whereas the 'Phone Number' field is.
How can I make the 'Mobile Phone Number' field clickable like the 'Phone number' field in the 2nd screenshot?
Both fields are the standard Hubspot created fields.
1 Accepted solution
Mobile phone number not clickable in association card
SOLVE@CFaulds I see, I didn't realize you were using aircall. Yes, you can submit an idea here in the community:
If my reply answered your question please mark it as a solution to make it easier for others to find.
Mobile phone number not clickable in association card
SOLVEI've tested this and get the same results - adding mobile phone number seems to just be for visual reference.
Not sure if you are aware, but if you click the "phone number" link, and you have a mobile phone number added for the contact (or other contacts with different phone numbers at the same company), when you click the button to call from HubSpot, you can change the call to number by clicking the down arrow and choosing the mobile phone number from the list.
So you might keep it visible on the card to let your team know that the contact has a mobile number, but when they go to call, the can click the regular phone number link and then choose which number to dial.
If my reply answered your question please mark it as a solution to make it easier for others to find.
