CRM

Isabellevdh
Member | Diamond Partner
Member | Diamond Partner

Migrating e-mails into HubSpot

Hello,

I am currently migrating data from an old customers CRM to HubSpot including e-mail correspondence. Since it is not possible to import activities in HubSpot, we decided to import the e-mails as notes. This way worked for only a few test contacts succesfully.

 

For the big import HubSpot is showing an error, saying the files exceed the maximum of 250,000 lines. Our upload csv.-files only have about 6,000-10,000 rows, so HubSpot is counting the breaks within the rows, since the e-mails are quite long.

 

Is there anyone, who has faced the same problem and can help me with this?

 

Unfortunately, it is not an option to only upload a small number of e-mails step by step. We have roughly 400,000 e-mails/notes which need to be imported, therefore we need an automated way.

 

Thank you for your support!

2 Replies 2
Isabellevdh
Member | Diamond Partner
Member | Diamond Partner

Migrating e-mails into HubSpot

Thank you Saurav!

The solution really does look promising. 

The import worked successfully, after removing all breaks within the rows directly in the excel sheets. But next time we will definitely check out your solution!

 

Thank you for your support and quick response. I appreciate it! 🙂

DigitalWoods
Participant

Migrating e-mails into HubSpot

Hello, here's something I found online - https://youtu.be/v0DkQuy8yW0

 

The solution looks promosing...you may give it a try. Personally, I haven't tried this yet so not sure how efficient it is.

 

Do let us know if it works.

 

Cheers,

Saurav