Aug 9, 2022 6:06 PM
Hello! I have been on hubspot for a while now and just recently began having meetings that are being auto cancelling. An email is being sent to my customers that I have canceled the meeting (which I did not). I have O365 calendar and email integrated with hubspot so the email to customer looks like it comes from my outlook email (shows up in my sent folder too), but I am definitely not canceling the meetings. In fact, they have been sent even when I am not even logged into my computer.
Has anyone else been experiencing this? I cannot find any commonality with the customers, emails or meetings that is causing some to be canceled and some to remain on my calendar.
Aug 10, 2022 9:29 PM
Aug 11, 2022 8:16 AM
Aug 10, 2022 8:43 AM
@LHarrisonRPC I haven't personally seen this (we're on Google Workspace) but I did find these two resources from Microsoft:
There are some ideas in those threads that may help. It feels like this is an Outlook issue, since I haven't seen HubSpot do this. Just a thought.