"Your CONTACT_TO_EMAIL association has a maximum limit of 10000 associated EMAIL records per CONTACT.
The following CONTACT objects have reached 80% usage of CONTACT_TO_EMAIL associations:112751."
The contact in question is the owner of the profile and he is copied in all emails sent from the major user (myself).
What I would like to do is to remove all existing Email/Tasks associations from that record before the limit is reached (and knowing that I will need to make this operation every time the limit is close).
I tried to follow the instructions here https://knowledge.hubspot.com/records/associate-records but it seems that there is not way to have a list of all associated Email and Tasks (and therefore to remove them from the Contact).
Avoiding to put the Contact as cc in all emails is not a solution.
Can someone help me in understanding if there is a way to mass remove the existing associations?
It looks like you're approaching the association limit for contact-to-email associations. Since you're dealing with associations between objects and activities (like emails and tasks), here are a couple of options for mass removal:
Option 1: Custom Coded Action (Requires Operations Hub Pro or above)
If you have Operations Hub Pro or higher, you can build a custom coded workflow action using the Associations API (v4) to remove associations.
Ensure you're using the latest version of the API to avoid issues.
You can customize the triggers and conditions. For example, if you want to remove associations for any activities prior to a certain date, such as before January 2023 or January 2024, you can set the workflow to remove all email/task associations that occurred before this date.
Option 2: Use an Integration Platform (iPaaS)
Another approach is using an integration platform like Make (formerly Integromat), Zapier, or Workato.
These tools allow you to set up a scenario with specific triggers (e.g., removing associations before a certain date, such as January 2024 or earlier).
Once set, the system will trigger the Associations API to mass disassociate records according to your defined conditions.
Since this is more of a developer-focused issue, I would recommend posting this in the Developers group as well. They can provide additional help if needed.
It looks like you're approaching the association limit for contact-to-email associations. Since you're dealing with associations between objects and activities (like emails and tasks), here are a couple of options for mass removal:
Option 1: Custom Coded Action (Requires Operations Hub Pro or above)
If you have Operations Hub Pro or higher, you can build a custom coded workflow action using the Associations API (v4) to remove associations.
Ensure you're using the latest version of the API to avoid issues.
You can customize the triggers and conditions. For example, if you want to remove associations for any activities prior to a certain date, such as before January 2023 or January 2024, you can set the workflow to remove all email/task associations that occurred before this date.
Option 2: Use an Integration Platform (iPaaS)
Another approach is using an integration platform like Make (formerly Integromat), Zapier, or Workato.
These tools allow you to set up a scenario with specific triggers (e.g., removing associations before a certain date, such as January 2024 or earlier).
Once set, the system will trigger the Associations API to mass disassociate records according to your defined conditions.
Since this is more of a developer-focused issue, I would recommend posting this in the Developers group as well. They can provide additional help if needed.
Thanks very much for your comment and instructions. As we don't have a Pro profile I would have to try with the suggested integration platforms, which seems too much tricky for my skills. 😞 Anyway thanks again for support.
