avr. 29, 20178:19 PM - modifié avr. 30, 20177:35 AM
Make research less restrictive and ignore accents
I'm new here and trying Hubspot as a potential new CRM for my company.
We are based in France and the french language love accents. One of my concern is the search functionality concider a letter with the accent and without an accent as complety different things.
For example, if I'm looking for a company named "Bon marché", but recorded as "Bon marche" in the CRM, nothing come up in the research. Or the resquests "Château" and "Chateau" return different results.
If my users can't find a company or a contact, they are going to create a new one and we will have duplicate records...
Did I miss an option in the settings to fix my issue ?