CRM

JObergfell
Member

Magnifying Glass search

SOLVE

When I search for a specific contact using the Contact screen, I may get several results (due to different email addresses for the same contact), but when I enter that user name in the search filed with the magnifying glass a different number of contacts may be returned.  Why? 

0 Upvotes
2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Magnifying Glass search

SOLVE

Hi @JObergfell,

 

The HubSpot search includes specific assets and data points from your portal. You can find out more about what exactly is searched here: https://knowledge.hubspot.com/contacts/search-within-your-hubspot-account

 

Or, in other words, not all searches in HubSpot are created equal. They function in different ways.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Magnifying Glass search

SOLVE

@JObergfell another cool thing to note about the magnifying glass search is that it shows results based on relevance to you and your activity, so if two users in the same account search the same thing, it won't show in the same order, but will give you access to the same results overall.


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Magnifying Glass search

SOLVE

Hi @JObergfell,

 

The HubSpot search includes specific assets and data points from your portal. You can find out more about what exactly is searched here: https://knowledge.hubspot.com/contacts/search-within-your-hubspot-account

 

Or, in other words, not all searches in HubSpot are created equal. They function in different ways.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Magnifying Glass search

SOLVE

@JObergfell another cool thing to note about the magnifying glass search is that it shows results based on relevance to you and your activity, so if two users in the same account search the same thing, it won't show in the same order, but will give you access to the same results overall.


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin