Live chat not visible on Shopify

[NAIJAED]

Hello, 

Having issues with Chat  not showing on my Shopify website: https://styleshops.com.ph 

I've followed all of the steps to setup a chat flow. 

- Created flow 

- Installed tracking code

- Chatflow target is: styleshops.com.ph

- No exclusions

- Availability is set 9am-7pm weekdays

I've cleared cache, tried across multiple browsers & devices. 

No other chatbots or conflicting plug-ins. 

I've gone through all advice on this article: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-your-pages

Hope anyone can help. Thanks!

[Lucila-Andimol · Accepted solution]

Hey @NAIJAED 

I can also confirm that the chat is online on your website.

Some time it takes a couple of minutes to become available

and sometime you cannot see it if you are in editor mode in your website.

Glad to see the mystery is solved.

If you can please mark this question as solve so that this could hep other users too.

[CC-Oliver]

Hi @NAIJAED, I can see the chat widget on your site:

Perhaps you were experiecing a delay?