LinkedIn messages are disappearing

DSchreiber7 · ‎Nov 17, 2022

Hi,

I'm logging my linkedin messages but once I refresh, I can't see them anymore.

Daniel

christopher-RVO · ‎Nov 17, 2022

@DSchreiber7 I would try looking at the (Filter activity XX/XX) link in the view, and check to see that all of the boxes related to LinkedIn are checked. If that doesn't help, I would recommend reaching out to HubSpot support as this sounds like a bug.

Christopher Barnett - VP of Revenue at Aptitude 8

View solution in original post

christopher-RVO · ‎Nov 17, 2022

@DSchreiber7 I would try looking at the (Filter activity XX/XX) link in the view, and check to see that all of the boxes related to LinkedIn are checked. If that doesn't help, I would recommend reaching out to HubSpot support as this sounds like a bug.

DSchreiber7 · ‎Nov 17, 2022

Ahh, I thought this was the place to report bugs

Wow, yea, it was filtered out.
If this is a default I would still consider this as a bug (maybe a Product
bug) but this may have been set by someone in my company.
Thanks!!!

christopher-RVO · ‎Nov 17, 2022

@DSchreiber7 glad it got fixed! Please mark this as an accepted solution!

christopher-RVO · ‎Nov 17, 2022

@DSchreiber7 Silly question but are you saving the logged activity?

DSchreiber7 · ‎Nov 17, 2022

Yes,
Also, it appears in the Activity tab and after a refresh it disappears

CRM