CRM

DSchreiber7
Member

LinkedIn messages are disappearing

SOLVE

Hi, 

I'm logging my linkedin messages but once I refresh, I can't see them anymore. 

Daniel

0 Upvotes
1 Accepted solution
chrisworqflow
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

LinkedIn messages are disappearing

SOLVE

@DSchreiber7  I would try looking at the (Filter activity XX/XX) link in the view, and check to see that all of the boxes related to LinkedIn are checked. If that doesn't help, I would recommend reaching out to HubSpot support as this sounds like a bug.

 

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064

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5 Replies 5
chrisworqflow
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

LinkedIn messages are disappearing

SOLVE

@DSchreiber7  I would try looking at the (Filter activity XX/XX) link in the view, and check to see that all of the boxes related to LinkedIn are checked. If that doesn't help, I would recommend reaching out to HubSpot support as this sounds like a bug.

 

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064
DSchreiber7
Member

LinkedIn messages are disappearing

SOLVE
Ahh, I thought this was the place to report bugs

Wow, yea, it was filtered out.
If this is a default I would still consider this as a bug (maybe a Product
bug) but this may have been set by someone in my company.
Thanks!!!
0 Upvotes
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

LinkedIn messages are disappearing

SOLVE

@DSchreiber7  glad it got fixed! Please mark this as an accepted solution!

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064
0 Upvotes
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

LinkedIn messages are disappearing

SOLVE

@DSchreiber7  Silly question but are you saving the logged activity?

 

Christopher Barnett

Founder / CEO

Revenue Operations | WORQFLOW

mobilePhone
(832) 257-4192
emailAddress
christopher@worqflowmarketing.com
website
worqflowmarketing.com
address
17350 State Hwy 249, Ste 220 #6307, Houston, TX, 77064
0 Upvotes
DSchreiber7
Member

LinkedIn messages are disappearing

SOLVE
Yes,
Also, it appears in the Activity tab and after a refresh it disappears
0 Upvotes