CRM

Ed_
Member

LinkedIn Identification

SOLVE

It would be VERY useful to be able to paste the URL for a contact on LInkedIn when HubSpot cannot find that person. 

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

LinkedIn Identification

SOLVE

Hi @Ed_  no problem, I didn't realize you were using the app integration when I first responded, that's why I wanted to clarify what you were seeing.

 

The LinkedIn Sales Navigator app is a native HubSpot app, have you checked with HubSpot Support to see if they have any documentation to make the updates you're looking for?


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

0 Upvotes
6 Replies 6
Ed_
Member

LinkedIn Identification

SOLVE

Thank you for your reply. I cannot find a property in HubSpot called "LinkedIn Bio" associated with Contacts (see image here). I realize I can create a custom free-form field for the link but I like having a contact's LinkedIn Navigator info on the right column and want to be able to update that with a link if the system cannot find it.Screenshot 2022-09-06 130717.jpg

0 Upvotes
Jnix284
Hall of Famer

LinkedIn Identification

SOLVE

Hi @Ed_ 

 

That is strange, this is what I see for the property:

Jnix284_0-1662484522119.png

I checked my sandbox account and it also doesn't have this property. I wonder if it is being phased out or requires a specific subscription level.

 

Can you share a screenshot of what you mean by "Linkedin Navigator on the right"?


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
Ed_
Member

LinkedIn Identification

SOLVE

What I am talking about is here: https://knowledge.hubspot.com/integrations/how-to-connect-hubspot-and-linkedin-sales-navigator

 

I would rather not post conacts I am working with here.

0 Upvotes
Jnix284
Solution
Hall of Famer

LinkedIn Identification

SOLVE

Hi @Ed_  no problem, I didn't realize you were using the app integration when I first responded, that's why I wanted to clarify what you were seeing.

 

The LinkedIn Sales Navigator app is a native HubSpot app, have you checked with HubSpot Support to see if they have any documentation to make the updates you're looking for?


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
Ed_
Member

LinkedIn Identification

SOLVE

I don't recall when, but at some point I was told this functionality does not exist so I posted this here as a sort of enhancement request. Thanks for checking on it.

0 Upvotes
Jnix284
Hall of Famer

LinkedIn Identification

SOLVE

You can, just add the "Linkedin Bio" contact property to your default view and paste away 🙂


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon