CRM

FKaplan54
Member

It appears that logged SMS do not appear in activity feed

SOLVE

When using the new Log SMS and Loggin Linkedin message, they are not appearing in the activity feed for that contact record.

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

It appears that logged SMS do not appear in activity feed

SOLVE

Hi @FKaplan54,

 

It sounds like you may be looking at a filtered contact timeline. Could you check and confirm that you have all activities selected here?

 

karstenkoehler_0-1692850029365.png

 

For me, SMS and LinkedIn messages display perfectly fine.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

It appears that logged SMS do not appear in activity feed

SOLVE

Hi @FKaplan54,

 

It sounds like you may be looking at a filtered contact timeline. Could you check and confirm that you have all activities selected here?

 

karstenkoehler_0-1692850029365.png

 

For me, SMS and LinkedIn messages display perfectly fine.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

FKaplan54
Member

It appears that logged SMS do not appear in activity feed

SOLVE
I discovered that the default activity display filter setting excludes SMS, LinkedIn, and other activity types. Easily fixed!
0 Upvotes