CRM

Bdubs
Member

Issues importing list of real estate contacts without contact name

SOLVE

Hello,

 

I'm importing lists of contacts into the CRM. Some of the records are LLCs or Trusts and do not have a first and last name, and email.

 

Because of this, they're not being uploaded into the database.

 

There is a column "Full Owner name", the LLC's and Trusts will fall into this category but theres still no value in the name column.

 

Should I just migrate the information in column "Full Owner name" to "First name"? Is there a better way of going about it?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Issues importing list of real estate contacts without contact name

SOLVE

Hi @Bdubs,

 

Yes, you would have to make sure either first name, last name or email have a value. The full owner name is meant for the responsible user in HubSpot - if you split that column into first and last name or just map it to one of the two, that would fix the issue.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Issues importing list of real estate contacts without contact name

SOLVE

Hi @Bdubs,

 

Yes, you would have to make sure either first name, last name or email have a value. The full owner name is meant for the responsible user in HubSpot - if you split that column into first and last name or just map it to one of the two, that would fix the issue.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.