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Copperweb
Member

Issue with Hubspot for Windows

I'm getting a notification from Hubspot for windows that clients have opened emails every time I open up tasks for them. 

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Copperweb
Member

Issue with Hubspot for Windows

Copperweb_0-1620828570541.png

 

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himanshurauthan
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Issue with Hubspot for Windows

Hi @Copperweb,

 

HubSpot has a feature that if mail is sent from HubSpot to any contact the sender will receive if an email notification if the mail is opened by the receiver in the mailbox.

 

But I had a doubt and wanted to know from you that what is the procedure you follow to open/create a task for the client. Since we can open/create tasks for only HubSpot users only. I guess you must have created a task for the HubSpot contact owner to send an email and then the owner sends the mail and marks the task as complete as a result, you're receiving notification that the owner has completed your task.

 

Can you please share a screenshot for a contact so that I can provide you a better solution?

 

Regards,

Digital Marketing & Inbound Expert In Growth Hacking Technology
Copperweb
Member

Issue with Hubspot for Windows

Emails are sent through Outlook 2016 with the Hubspot Sales addon.

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