Is there any easy way to log email?

[ozzge]

Hello, dear community,

We're using Microsoft Outlook and integrated with Hubspot. However, our sales team always forgets to click the button on the extension to log the email. Is there any other automated way to log all the mails that they send through the office?

[karstenkoehler · Accepted solution]

Hi @ozzge,

If you want it to be automatic, you can change the default log and track preferences for the Outlook extension: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-outlook-desktop-add-in#log...

Best regards

[CTA9 · Accepted solution]

Hi @ozzge,

Please follow the below steps to solve your problem

 and read this to learn more about how to Customize your HubSpot Sales Outlook desktop add-in

I hope this will help you.

Thank you

[karstenkoehler · Accepted solution]

Hi @ozzge,

If you want it to be automatic, you can change the default log and track preferences for the Outlook extension: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-outlook-desktop-add-in#log...

Best regards