Is there a way to transfer logged activities to a different Contact Record?
Is there a way to transfer logged activities for a Contact into a new Contact Record?
Ex. We had a recent form submission for a Contact A but it synced with Contact B. The email addresses/name/phone # were different but HubSpot synced the information with Contact B. I would create a new Contact Record but would like the activity to transfer.
Is there a way to transfer logged activities to a different Contact Record?
Did anybody at HubSpot come up with a solution? I have encountered the same problem. It appears Contact A submitted a form using Contact B's email address and this caused the two accounts to merge. Now all of the activity for Contact B is in Contact A and I can't figure out how to move the activity back to the correct contact.
Is there a way to transfer logged activities to a different Contact Record?
@breadchastick03 When you merge contacts the timeline activity merges as well. Here is a link to the knowledge base document regarding Merging Contacts
Is there a way to transfer logged activities to a different Contact Record?
@HubSpotMaster Hello! I'm not trying to merge two contacts. Due to a tracking cookie, a Contact was updated with incorrect information. I had created a separate, new Contact with that information. I wanted the associated Activity (a download request) to follow the new Contact but I don't think there's a straightforward way to do that ...
