Is there a way to see all recurring customers at once in CRM?

Tassuvahti
Miembro

 Say if one customer has 2 deals, is it possible to get a list of all these customers, and a recurring rate perhaps (e.g. 65% recurring customers)? I am currently having Recurring Rate as a property, and requires more manual work. Thanks!

0 Me gusta
1 Soluciones aceptada
Phil_Vallender
Solución
Miembro estimable | Partner nivel Diamond
Miembro estimable | Partner nivel Diamond

Hi @Tassuvahti

 

You can use the contact property 'associated deals' to build a view/list of contacts with more than one deal. The property is a numeric value containing the number of deals associated with the contact. 

 

Calculating the ratio of recurring customers, I think, would have to be done outside HubSpot, in Excel for example, since you can't create your own calculated fields, yet. 


Hope this helps.

Phil Vallender | HubSpot Website Agency

Ver la solución en mensaje original publicado

1 Respuesta 1
Phil_Vallender
Solución
Miembro estimable | Partner nivel Diamond
Miembro estimable | Partner nivel Diamond

Hi @Tassuvahti

 

You can use the contact property 'associated deals' to build a view/list of contacts with more than one deal. The property is a numeric value containing the number of deals associated with the contact. 

 

Calculating the ratio of recurring customers, I think, would have to be done outside HubSpot, in Excel for example, since you can't create your own calculated fields, yet. 


Hope this helps.

Phil Vallender | HubSpot Website Agency