CRM

SMcKenna
Member

Is there a way to exclude Hubspot from logging internal emails and only ones to a Distro?

SOLVE

Enjoying Hubspot so far.  Is there a way for Hubspot to ignore emails internally and only CRM and file emails to a particular email address and external company contacts?

 

Thank you, 

Shane

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Is there a way to exclude Hubspot from logging internal emails and only ones to a Distro?

SOLVE

Hi @SMcKenna,

 

Yes, you can find step-by-step instructions here: https://knowledge.hubspot.com/settings/add-emails-and-domains-to-the-never-log-list

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Is there a way to exclude Hubspot from logging internal emails and only ones to a Distro?

SOLVE

Hi @SMcKenna,

 

Yes, you can find step-by-step instructions here: https://knowledge.hubspot.com/settings/add-emails-and-domains-to-the-never-log-list

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.